Privacy Policy
As of April 6, 2026
1. Data Controller
The entity responsible for processing personal data is:
SVAX GmbH
Millennium Park 20
6890 Lustenau
Austria
2. General Information
move2pay processes personal data exclusively in accordance with applicable data protection regulations (in particular the GDPR). Protecting your data is our top priority.
3. What data we process
When you use move2pay, we process the following data:
a) Account information
• Name
• Email address
• User ID
b) Movement and activity data
• Steps
• Duration of training
• Intensity (e.g., MET values)
• Activity types
This data is provided via connected systems (e.g., Apple Health, Google Health, wearables).
c) Transaction data
• Earned credit
• redeemed credit
• Purchases and payment information
d) Technical Specifications
• Device type
• Operating system
• App usage
• Log data
4. Purpose of processing
The data is processed for the following purposes:
• Calculation of move2pay credit
• Provision of app features
• Processing of purchases and transactions
• Improving the platform
• Prevention of abuse
5. Legal Basis
Processing is based on:
• Art. 6(1)(b) of the GDPR (performance of a contract)
• Art. 6(1)(a) of the GDPR (Consent)
• Art. 6(1)(f) GDPR (legitimate interest)
For health data (activity data):
• Art. 9(2)(a) of the GDPR (explicit consent)
6. Consent for location data
Movement and health data are processed only with the user’s express consent. Consent can be withdrawn at any time within the app or via the system settings. Without this consent, key features cannot be used.
7. Disclosure of Data
Personal data will only be disclosed when necessary:
• to partner companies for the processing of purchases
• to payment service providers for transactions
• to technical service providers (hosting, infrastructure)
No further disclosure will be made.
8. Retention period
Data is stored only for as long as is necessary for the respective purposes. Statutory retention requirements remain unaffected.
9. Safety
We use technical and organizational measures to protect your data.
10. Your Rights
You have the right at any time to:
• Information
• Correction
• Deletion
• Restriction of processing
• Data portability
• Withdrawal of your consent
11. Third-party integrations
move2pay can be connected to third-party providers such as Apple Health, Google Health, or other wearables. Data is transferred solely with your consent.
12. Changes
This Privacy Policy is subject to change. Users will be notified of any significant changes.